At our Nanny Governess Tutor Agency in the UK, we prioritise the privacy and confidentiality of our clients and candidates. We are committed to safeguarding your personal information and adhering to all relevant data protection regulations. This privacy policy outlines how we collect, use, and protect your data, as well as our compliance with legal obligations. 

We collect a variety of personal information from our clients and prospective candidates, including names, contact details, and specific requirements related to childcare or tutoring services. We also gather information about candidates’ qualifications, experience, and references to ensure that we provide the highest quality service and match the right individuals with our clients’ needs. 

Once collected, your data is handled with the utmost care. We limit access to personal information to only those staff members who require it for processing inquiries and providing our services. Our agency employs robust data handling procedures that include secure communication channels and comprehensive training for our team on data protection practices. 

Data storage is another critical aspect of our privacy policy. Personal information is stored securely in compliance with regulatory standards, employing encryption and secure access protocols to protect against unauthorised access. We regularly review our data storage practices to ensure the ongoing security of your information. 

As an agency operating in the UK, we are fully compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our policies also include provisions for data retention, allowing us to keep your information only for as long as necessary to fulfil the purposes for which it was collected. You have the right to access your personal data, request corrections, or ask for it to be deleted at any time. 
 

Privacy Policy

This Privacy Policy sets out what information we hold about you, what we collect and how we will use it, and may share in order to provide our services to you. We are required by law to inform you of this information under the data protection legislation. Please read this notice carefully (equally referred to as a privacy notice) and any other similar notice that we may send to you in relation to your personal information. 
 

Data Controller: Who Collects The Information

The sole owner of Bel-Rose International is the “Data Controller” who gathers and uses information about you.

Data Protection Principles

This privacy policy sets out the data principles and safeguards in line with the General data Protection Regulation (EU) ((2016/679) (GDPR). We adhere to the principles relating to the processing of personal data to be:

a) Processed lawfully and in a fair and transparent manner

b) Collected for specified, explicit, and legitimate purposes

c) Adequate, relevant and necessary for the relevant purposes

d) Accurate and up-to-date, and any inaccurate information is corrected or deleted accordingly

e) Not kept in a form any longer as is necessary which permits identification of data subjects for no longer than is necessary for the purposes which the data is processed

f) Processed in way that ensures personal information is kept safe and secure by applying technical and organisational measures to protect the data from unauthorised and unlawful processing, and against accidental loss, destruction or damage

Information We Collect and Hold

Candidate Information:

• Contact Details: name, phone/mobile number, email address, address
• Identification: passport, driver’s licence
• Professional: CV, employment history, experience, qualifications
• Certificates: tests, assessments & courses: e.g., paediatric first aid, safeguarding etc
• Nationality: passport, immigration status, right to work
• UK Legalities: National Insurance Number
• Security: enhanced DBS
• Referees: name, email address, phone number, address
• Notes: interview notes

Information We Collect and Hold

Client Information:

• Contact Details: name, phone/mobile number, email address, address
• Identification: passport, driver’s licence
• About You: location, family, children’s ages, special needs, lifestyle (e.g., fully -staffed, frequent travellers etc to help find the right candidate)
• Vacancy: job role (to be filled), start date, contract length, live-in/out, daily, part or full-time, permanent, temporary, duties, days and hours of work, accommodation (if applicable), holidays, benefits, salary
• Candidate: essential, preferred requirements (in terms of experience, qualifications, skills etc., )
• Other: relevant information you may wsh to share

How We Use Your Information

Candidate Information

• To contact you regarding your application/enquiry to register, arrange interviews and provide updates on progress and outcomes
• To learn more about you via interview, exploring your work history, gaps, skills, what you are looking for, salary, etc., to consider you for roles that match what you are looking for
• To offer a fair and transparent process for assessing candidates’ suitability (e.g. qualifications, experience) and the requirements that clients have specified for the position or positions to be filled
• To carry out “right to work” checks to comply with legalities
• To assess your qualifications, tests and courses completed to match you with vacancies and as part of our regulatory registration process
• To contact referees as part of the regulatory registration process
• To present your anonymised CV to clients (for safety, equality and diversity) for roles that match what you are seeking and the client is looking for
• To share personal data where you, the candidate has been offered the job by the client for the purpose of legal and essential requirements
• To share your phone number or/and other communication method with a client once shortlisted to allow interviews to take place
• To contact you for feedback on interviews

Client Information

• To contact you regarding your enquiry and registration, to send you candidate profiles (no personal data) that match your requirements, arrange interviews and provide updates, and request feedback on candidate interviews
• To compose a job description to attract and send to candidates that is generic (no personal data), such as role type, location, ages of children, summary of duties, hours and days of work, salary and candidate essential requirements etc.
• To share your method of communication to enable interviews to go ahead with your consent
• To provide you with an invoice, to request and process your payment for the services received, and providing a receipt as confirmation of payment.
• To process data for the service we provide and to comply with legal requirements when you have used our services to employ/hire (used in exchangeably) a candidate, only for as long as is necessary

Other 

• To provide, operate and maintain our website
• Understand and analyse how you use our website enabling us to improve our services and functionality

Your Privacy Rights and Compliance

General Data Protection Regulation (GDPR): if you are a resident of the European Economic Area (EEA), you have certain data protection rights which include:

• The right to access your personal data
• The right to correct inaccuracies in your personal data
• To request deletion of your personal data
• The right to restrict or object to certain types of processing
• The right to data portability
• The right not to be subject to decisions based solely on automated processing

Cookies and Tracking Technology

We use cookies on our website. A cookie is a small file which asks permission to be placed on your computers hard drive or other devices (e.g., tablet, phone). Once you accept, the file is added which helps us analyse website traffic, pages you visited and location, for example. This information is not able to identify you and is used for statistical purposes.

You may wish to set your browser to not accept cookies. However, you may find that our website may not function properly. To learn more about cookies you can visit: www.aboutcookies.org or www.allaboutcookies.org

Please visit our Cookie Policy page to learn more about why and how we use cookies by clicking the link here: Cookie Policy.

Data Security 

Keeping your data safe is important to us at Bel-Rose International. While no method of transmission over the internet is or electronic storage is100% secure, we have put security measures in place to ensure that your data is not lost, used or accessed in an unauthorised way. Access is limited to those who have a genuine business reason to know. Those processing your information will do so in an authorised manner only, and are subject to a duty of confidentiality.

Data Retention

We will keep your information (clients and candidates) only for as long as is necessary and up to 10 years when our services have been used to employ a candidate/s.

International Data Transfer

Your data may be transferred outside of the UK and to countries which does not comply with data protection law as outlined by the GDPR. We at Bel-Rose International cannot be held responsible for what the third party data controller does with that information. 

Complaints

If you have a query or any concerns about your personal data with Bel-Rose International, please get in touch so we can try to clarify or resolve the issue you may have, first. If your issue is still unresolved, you may contact the Information Commissioner at: https://ico.org.uk/concerrns.

Changes To This Policy

Bel-Rose International may update this Privacy Policy at any time. We recommend that you check it regularly for any changes that we make to the collection, processing and storing of your personal data. You acknowledge responsibility for periodically reviewing the policy notice and any subsequent changes made.

Contact Us

If you have any questions about this policy, or would like to correct or request information we hold about you, you can email us at: admin@bel-roseinternational.com Please put “Data Access” in the subject line.  We will respond to requests within 30 days.